Our Customer Reviews
Welcome to our reviews page, where we share the feedback and experiences of clients who have chosen Epps HVAC LLC for their heating, cooling, and ventilation needs. As a dedicated HVAC service provider, we value the opinions and insights of our customers. This page serves as a testament to our commitment to excellence, quality, and customer satisfaction. We invite you to read through the thoughts and comments of those who have experienced our services firsthand.
When our HVAC unit went out in the scorching heat, we were miserable. Luckily, I knew to call Eric. From the moment I called, he was professional, prompt, and incredibly understanding of our urgent situation. Eric arrived quickly, diagnosed the problem with ease, and had our unit back up and running in no time. He was knowledgeable, friendly, and went above and beyond to ensure everything was perfect before he left. We couldn't be more grateful for his exceptional service. I cannot recommend Epps enough!!
Let's be honest, finding a good quality contractor nowadays is difficult. Let alone one that won't try to get you to buy things you don't need. With Epps HVAC, you don't have to worry about any of that. Chris is a great guy to work with and really knows his stuff. His service is a cut above the rest, and you'll be hard pressed to find anyone easier to work with. Not only was the job done really nicely. We didn't have to worry about cleaning up a huge mess like we have with other companies. My husband and I even had a small issue on our end, not his when the project was done with. Luckily, he was understanding and super nice. In conclusion, if you're seeing all these 5 star reviews and still haven't made up your mind. Yes, he really is that great. If nothing else, give him a call and see for yourself.
Super helpful!! He came over and knew exactly how to fix my A/C unit. Great service as well!!
Service was very professional and informative of the work being done and helpful with suggestions. Will definitely be using Epps HVAC for future services and would definitely recommend.
I would recommend Epps for any HVAC needs. They’re professional, kind, and do great work. Happy to have found them and hope they continue to grow in this area.
Commitment to Excellence
At Epps HVAC LLC, we strive to provide the highest level of service and workmanship in all our HVAC projects. Our team of certified technicians is dedicated to ensuring that each installation, repair, maintenance, or cleaning job meets our rigorous standards of excellence. The feedback from our customers is a vital part of our continuous improvement process, helping us to refine our services and exceed expectations.
Quality of Service
The quality of our work is reflected in the satisfaction of our clients. Through our reviews, you’ll see a recurring theme of reliability, professionalism, and expertise. We take great pride in the trust that homeowners and businesses place in us for their HVAC needs, and we’re committed to maintaining and enhancing the quality of service that our reputation is built upon.
Customer Satisfaction
Customer satisfaction is at the core of everything we do at Epps HVAC LLC. We understand that a successful HVAC project is not just about the technical aspects but also about providing a positive and seamless experience for the customer. Our goal is to ensure that you are comfortable and confident in your choice of HVAC provider from the initial consultation through to the completion of the project and beyond.
Open and Honest Communication
Effective communication is key to meeting and surpassing our clients’ expectations. Our reviews highlight our commitment to open, honest, and timely communication throughout every step of the service process. We believe in keeping our clients informed and involved, making sure that all questions are answered, and any concerns are promptly addressed.
We are dedicated to delivering unmatched HVAC services and achieving the highest levels of customer satisfaction. If you have worked with us and would like to share your experience, we always welcome your feedback. For those considering Epps HVAC LLC for their future HVAC needs, we look forward to the opportunity to earn your trust and deliver the exceptional service our clients have come to expect.